Shipping policy

How It Works

Once you place your order, we get to work! Orders are typically processed within 1–3 business days. You'll receive a confirmation email as soon as your order is placed, and a shipping notification with tracking info once it's on its way.

Shipping Rates

Shipping rates are calculated at checkout based on your location, package weight, and the carrier selected. You'll always see the exact cost before you complete your purchase — no surprises.

Delivery Times

Delivery times vary depending on your location:

• Canada: 3–7 business days
• United States: 5–10 business days
• International: 10–21 business days

Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or other factors outside our control.

Carriers

We ship using multiple carriers to get your order to you as efficiently as possible. The carrier used will depend on your location and the size of your order.

International Orders

For international shipments, please be aware that your order may be subject to customs duties, taxes, or import fees charged by your country. These charges are the responsibility of the customer and are not included in your order total.

Order Tracking

Once your order ships, you'll receive a tracking number via email so you can follow your package every step of the way.

Questions?

If you have any questions about your order or shipment, feel free to reach out to us at dennis.ellement1@icloud.com — we're happy to help!